Tell your ISP: it's time to end data caps for good

 

Big Telecom's favourite line is that data caps are a necessary part of managing Internet traffic. Distributel just blew their cover by permanently extending their COVID-19 data cap ban.

 

For years we've been asking for an end to punitive data caps, and now we're finally seeing progress! 🎉

Most providers' temporary data cap bans expire June 30. Now's our best chance to hit these ISPs hard. Will you tweet your provider demanding they permanently end all Internet data caps?

 

Send a Tweet to your ISP to publicly call on them to permanently end data caps for all Internet plans.

*Please note that you need to have an active Twitter account to complete this action.

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As Canada begins to re-open this summer, we’re getting a better look at what our lives will look like for the foreseeable future—and it’s not a return to normal. COVID-19 physical distancing is here to stay, and with it, our increasingly digital world.

Many people are finding their current Internet plans insufficient to support a whole family needing WiFi all day long. The cheapest Internet plans, especially those from the Big Three, are the most likely to have restrictive monthly data limits. Go over your tiny cap? Get hit with a nasty overage bill. That’s Big Telecom’s gouging formula. It’s unfair, and designed to take advantage of poor people with no other options.1-4

In response to the ask from customers & OpenMedia supporters, many ISPs chose to hit pause this spring on their data caps, among other supportive policies. The problem: most of these policies are set to expire at the end of the month. Meanwhile, people’s need for unrestricted and affordable Internet hasn’t diminished at all. Check out the chart below for a comparison of different providers' timelines.

However, on May 28, Distributel shook things up by permanently extending their COVID-19 data cap policy! Effective immediately, their 90-day pause on Internet overage charges became permanent for all capped plans. This is huge. It means that, despite what ISPs have been saying for years, data caps are not a necessary evil.5

While this is a systemic issue that requires government intervention, other ISPs should step up immediately to follow Distributel’s lead. All Internet providers should end data caps permanently. Distributel has demonstrated that this kind of action is possible. And with data caps currently on pause, the other ISPs are already halfway there.

You can see what different ISPs have done to date in the chart below. Make sure you send a tweet to the ISPs in your region, calling on them to act now to end data caps forever!

 

National providers End data caps
Bell Yes, until June 30th
Telus Yes, until June 30th
rogers Yes, until June 30th
Regional providers  
Shaw No overage charges on Internet plans
Distributel 🎉  Yes, FOREVER!  🎉
TekSavvy Yes, until June 30
Cogeco Expired April 31
Iristel All plans are unlimited
Sasktel Expired June 8
Videotron Yes, until June 30
Xplornet Yes, until June 30
CIKtelecom All plans are unlimited
eastlink Yes, expiry date TBD
Cablevision ?
Execulink Yes, until June 30th
MNSi All plans are unlimited
FibreStream All plans are unlimited
novus All plans are unlimited
Seaside communications All plans are unlimited
SSi No, is a satellite-only provider
tbaytel All fixed Internet plans are unlimited
All plans are unlimited
All plans are unlimited
All plans are unlimited
All plans are unlimited
     

Press: Laura Tribe | Phone: +1 (888) 441-2640 ext. 0 |  laura@openmedia.org

Sources:

  1. Internet Traffic Surges As Companies And Schools Send People Home: NPR
  2. Package: Fibe Internet & Unlimited Internet Data Plans: Bell
  3. Shop Ignite Internet Plans: Rogers
  4. Home Internet Plans: Telus
  5. Distributel Permanently Waives Data Overage Charges on all Internet Plans: Newswire